Pylor is an AI workforce platform designed to help service businesses automate essential operational and customer-facing responsibilities. I work alongside my co-founder to define the product strategy and lead the roadmap across market selection, pricing, integrations, and customer discovery.
- Defined the product strategy for a 33-agent AI workforce platform, including launch verticals, a three-tier pricing model, and an integration roadmap covering Stripe, Twilio, HubSpot, and QuickBooks.
- Facilitate daily standups across the founding and sales teams, keeping development priorities aligned with go-to-market objectives.
- Conduct discovery interviews with med spa owners and translate operational challenges into clear product requirements, contributing to the acquisition of the company's first paying customers.
- Recruited, onboarded, and currently manage a three-person sales team.
- Designed the team's commission structure and created a repeatable demonstration workflow with the capacity to reach more than 2,100 prospects each week.
- Built a retrieval-augmented generation pipeline to improve the reliability of internal AI tools and reduce hallucinated responses.
- Identified lower-complexity workloads that could be moved away from frontier-model APIs, helping reduce inference costs without sacrificing essential functionality.